By Sunita D
The Maharashtra Medical Council (MMC) recently introduced a QR code system to curb the increasing number of fake doctors; however, it appears to be ineffective when it comes to acting against qualified doctors accused of negligence and malpractice. Data available with the council revealed that, in the last four years, the council has only managed to resolve two complaints, raising serious concerns about its functionality and negligence.
Data obtained from official sources indicates that between 2022 and August 2025, the MNC received 219 complaints against registered doctors. These accusations included claims of poor medical care, overcharging for treatment, providing false certification, and medical negligence resulting in the patient’s death. Surprisingly, out of so many cases, only two were resolved, and both were in the year 2022. Since then, no cases have been resolved. Health campaigners point out that in four years, less than 1% of complaints had been addressed.
The council’s inaction on so many complaints, according to a health activist, “demonstrates a growing disconnect between institutional accountability and public expectations. Patients should receive timely justice, yet the system seems to be stuck.
However, MMC Administrator Dr Vinky Rughvani defended the council, emphasising that complaints take time to resolve. “There is a misconception that action can be taken immediately. Every complaint is examined under a quasi-judicial process. Doctors are given a fair opportunity to present their side.” He also pointed out that the council receives between 60 and 70 complaints annually, which contributes to the backlog.
This neglect can lead to Public distrust in Maharashtra’s health care system.